Service & Repair

Reliable Support.
Maximum Performance.

Keep your business running with fast, reliable, and professional repair and maintenance services. Our certified engineers provide on-site and remote support to minimize downtime and maximize productivity.

Fast, Reliable Service & Technical Support Across UAE

When your business equipment or home electronics stop performing, every minute counts. Our certified technicians provide fast diagnostics, expert repairs, and dependable maintenance for a wide range of devices, helping you minimize downtime and restore productivity quickly. Whether it’s a printer, laptop, security system, or office equipment, we ensure every repair meets the highest quality standards.

Preventive Maintenance & AMC Services

Regular maintenance is the key to extending the life of your equipment and avoiding unexpected breakdowns. Our preventive maintenance services include routine inspections, performance optimization, firmware updates, cleaning, and component checks to keep your systems operating at peak efficiency. Flexible Annual Maintenance Contracts (AMCs) are also available to suit businesses of every size.

Our Service Capabilities

Our commitment goes beyond repairing equipment. We provide reliable service, technical support and maintenance solutions designed to keep your home and business equipment performing at its best.

Home Appliance Service & Repair

Techserve provides professional repair and maintenance support for a wide range of home appliances. Our trained service professionals focus on accurate diagnosis, reliable repair and timely service to help extend the life and performance of your equipment.

Service capabilities include:

Air conditioners
Home appliances
Consumer electronic products
On-site diagnosis and repair
Installation and maintenance support

Office Equipment & IT Repairs

For businesses, equipment downtime can directly impact productivity. Techserve provides repair and support services tailored to individual business requirements, from standard repairs to customised support solutions.

Whether you need to extend the life of existing equipment, upgrade your support level or arrange an out-of-warranty repair, our team works to minimise disruption and keep your operations running.

Supported equipment

Laptops, desktops and peripherals
Multifunction printers and photocopiers
Printers and scanners
Office automation equipment
Business electronic equipment

AV & Display Support

Techserve provides technical support, installation and maintenance for professional Audio Visual and Display solutions used across offices, meeting spaces, retail environments and other commercial applications.

Our support includes installation, troubleshooting, maintenance and ongoing technical assistance based on customer requirements.

Installation Services

Techserve offers installation and technical support for products supplied through retail, trade and business channels, helping customers get their equipment installed, configured and ready for use.

Installation services include:

Home appliances
Office automation equipment
Printers and multifunction devices
IT equipment and peripherals
Audio Visual and Display products

Annual Maintenance Contracts (AMC)

Techserve offers flexible Annual Maintenance Contracts (AMCs) to help customers maintain reliable performance of their equipment beyond the manufacturer's standard warranty period.

AMC solutions can be tailored according to the product category, usage and individual customer requirements. Depending on the equipment, contracts may be time-based, usage-based or customised for specific business needs.

Our AMC support can include preventive maintenance, repair support, technical assistance and equipment relocation or reinstallation when customers move their home or office.

Whether supporting a single location or wider business requirements, our objective is to improve equipment availability, reduce unexpected downtime and provide dependable ongoing support.

Home Appliance Service & Repair

Service capabilities include:

Air conditioners
Home appliances
Consumer electronic products
On-site diagnosis and repair
Installation and maintenance support

Office Equipment & IT Repairs

Whether you need to extend the life of existing equipment, upgrade your support level or arrange an out-of-warranty repair, our team works to minimise disruption and keep your operations running.

Supported equipment

Laptops, desktops and peripherals
Multifunction printers and photocopiers
Printers and scanners
Office automation equipment
Business electronic equipment

AV & Display Support

Our support includes installation, troubleshooting, maintenance and ongoing technical assistance based on customer requirements.

Installation Services

Techserve offers installation and technical support for products supplied through retail, trade and business channels, helping customers get their equipment installed, configured and ready for use.

Installation services include:

Home appliances
Office automation equipment
Printers and multifunction devices
IT equipment and peripherals
Audio Visual and Display products

Annual Maintenance Contracts (AMC)

Techserve offers flexible Annual Maintenance Contracts (AMCs) to help customers maintain reliable performance of their equipment beyond the manufacturer's standard warranty period.

AMC solutions can be tailored according to the product category, usage and individual customer requirements. Depending on the equipment, contracts may be time-based, usage-based or customised for specific business needs.

Our AMC support can include preventive maintenance, repair support, technical assistance and equipment relocation or reinstallation when customers move their home or office.

Whether supporting a single location or wider business requirements, our objective is to improve equipment availability, reduce unexpected downtime and provide dependable ongoing support.

Value Added Services

Enhance your purchase with optional installation, support and maintenance services.

💾 Data Backup (Price: AED 310 | Code: IT-BK01)

Data Backup

This product includes:

Transfer your data to another media storage device or medium, such as network-attached storage, an internal or external hard drive, or another computer. Storage media to be provided by the customer.
Connect customer-supplied external hard drive to computer, install and configure software to create a backup schedule that fits your needs.
Creation of the initial backup.
Includes one DVD Media with your data. Extra media chargeable at AED 10/- per disc, including the data backup service.
Creation of a Techserve Restore Point.

Terms and conditions:

After purchasing this VAS card, you may use it to arrange installation of the product purchased by calling our toll-free number 800-TECHSERVE. These installations (carry-in) will be done at TECHSERVE counters in the cities or at selective retail store counters.
Onsite installation requires you to purchase the onsite support card separately.
This VAS card is valid for up to 3 months from the date of purchase.
Software is not included with this purchase.
A properly working OS is required for installation.
Second OS is not covered if the PC/Laptop has more than one operating system installed.
For virus-infected units, it is mandatory to remove the virus before installation. We recommend purchasing our complimentary product IT-AV01 (Virus & Spyware Removal).
A good working internet connection is required if the software needs connectivity to complete the installation.
Installations must be done within the boundaries of the application’s software license.

👨‍🔧 On-site Support (Price: AED 111 | Code: IT-OS01)

On-site Support

The service includes:

This service covers only one visit to the customer’s premises.
No other service is included with this purchase.

Terms and conditions:

After purchasing this VAS card, you may use it to arrange installation of the product purchased by calling our toll-free number 800-TECHSERVE.
This on-site support must be purchased along with other services.
Travel is limited to within a 20 KM city limit. Outside city limits, AED 100/- is chargeable within the same emirate.
This VAS card is valid for up to 3 months from the date of purchase.

💿 Software Install (Price: AED 149 | Code: IT-SI01)

Software Installation

The service includes:

Determine computer compatibility for, install/repair and configure 1 software title.
Installation of drivers for connected peripherals to use the software on one PC/Laptop.
Configure the OS to be compatible with the installed software.
Provide a brief demonstration of the installed software.

Terms and conditions:

After purchasing this VAS card, you may use it to arrange installation of the product purchased by calling our toll-free number 800-TECHSERVE. These installations (carry-in) will be done at TECHSERVE counters in the cities or at selective retail store counters.
Onsite installation requires you to purchase the onsite support card separately.
This VAS card is valid for up to 3 months from the date of purchase.
The service is warranted for 30 days.
Software is not included with this purchase.
A properly working OS is required for installation.
Second OS is not covered if the PC/Laptop has more than one operating system installed.
For virus-infected units, it is mandatory to remove the virus before installation. We recommend purchasing our complimentary product IT-AV01 (Virus & Spyware Removal).
A good working internet connection is required if the software needs connectivity to complete the installation.
Installations must be done within the boundaries of the application’s software license.
TECHSERVE will not be responsible for any data loss. Data backup is the customer’s responsibility — we recommend our complimentary product IT-BK01 (Data Backup).

💻 PC Tune up (Price: AED 149 | Code: IT-TU01)

PC Tune Up

The service includes:

Perform system updates and improve PC speed and performance, including startup/shutdown optimization, Windows updating, menu navigation improvement, quick launch and taskbar cleanup, and program shortcut creation.
Enable basic security functions, including anti-phishing and pop-up blocking activation in the browser.
Remove unwanted programs and trial-ware.
Create desired user accounts (if applicable).
Test and verify PC hardware and software functionality.

Terms and conditions:

After purchasing this VAS card, you may use it to arrange installation of the product purchased by calling our toll-free number 800-TECHSERVE. These installations (carry-in) will be done at TECHSERVE counters in the cities or at selective retail store counters.
Onsite installation requires you to purchase the onsite support card separately.
This VAS card is valid for up to 3 months from the date of purchase.
The service is warranted for 30 days.
A properly working OS is required for installation.
Second OS is not covered if the PC/Laptop has more than one operating system installed.
For virus-infected units, it is mandatory to remove the virus before installation. We recommend purchasing our complimentary product IT-AV01 (Virus & Spyware Removal).
A good working internet connection is required if the software needs connectivity to complete the installation.
Installations must be done within the boundaries of the application’s software license.
TECHSERVE will not be responsible for any data loss. Data backup is the customer’s responsibility — we recommend our complimentary product IT-BK01 (Data Backup).

🛡️ Virus & Spyware (Price: AED 149 | Code: IT-AV01)

Virus & Spyware Removal

The service includes:

Troubleshoot 1 computer using Techserve tools.
Remove all viruses, spyware, malware and rootkits from the computer.
Repair operating system issues (boot issues, blue screens, etc.) using our tools.
Apply system tweaks and modifications.
Perform critical operating system updates.
Test the operating system for proper functionality.
Provide an estimated cost for any hardware repair(s) or upgrade(s) needed for a complete solution.

Terms and conditions:

After purchasing this VAS card, you may use it to arrange installation of the product purchased by calling our toll-free number 800-TECHSERVE. These installations (carry-in) will be done at TECHSERVE counters in the cities or at selective retail store counters.
Onsite installation requires you to purchase the onsite support card separately.
This VAS card is valid for up to 3 months from the date of purchase.
The service is warranted for 30 days.
A properly working OS/computer is required for installation.
Second OS is not covered if the PC/Laptop has more than one operating system installed.
Data backup is required prior to virus removal. We recommend our complimentary product IT-BK01 (Data Backup).
A good working internet connection is required if the software needs connectivity to complete the installation.
Installations must be done within the boundaries of the application’s software license.
TECHSERVE is not responsible for any data loss.

📶 Wireless Networking (Price: AED 149 | Code: IT-WN01)

Wireless Networking

The service includes:

Set up, configure and secure your router, safeguarding your personal information and securing your broadband signal from unauthorized use.
Configure internet access, including ISP (internet service provider) settings.
Install and configure a networking adapter on 2 computers/devices (PC, laptop, gaming console, network Blu-Ray/DVD player, network-enabled TV, etc.).
Secure your wireless network.
Enable devices to share the internet, files, printers and other media (photos, videos, music, etc.).
Repair network and internet connectivity issues if necessary.

Terms and conditions:

After purchasing this VAS card, you may use it to arrange installation of the product purchased by calling our toll-free number 800-TECHSERVE.
Onsite installation requires you to purchase the onsite support card separately.
This VAS card is valid for up to 3 months from the date of purchase.
The service is warranted for 30 days.
A properly working OS/computer is required for installation.
Second OS is not covered if the PC/Laptop has more than one operating system installed.
Username and password from the ISP must be available.
Installations must be done within the boundaries of the application’s software license, if any.
All cables and hardware should be in place before configuration of the wireless network.
Additional cables or consumables, if required, will be chargeable.